Frequently Asked Questions

DNA Genotek has compiled answers to the most common customer questions. If you do not see the answer to your question, please contact Technical Support at 1.613.723.5757 and choose option 6 or email us at support@dnagenotek.com. Technical support is available from 9:00am to 5:00pm EST.

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"I found the Oragene•DNA collection kit very simple to use. The protocol was easy to follow and time-saving permitting me to perform the extraction amplification and analysis steps in a single day."

Melissa Boweman, Technologist
Plexagen Diagnostics Ltd.